I want to register a NDIS service.
Register or renew your disability service.
Unregistered vs Registered Not Sure? Start free HERE
We Help You By Simplifying The Registration Process
An NDIS‑registered service provider is an individual or organisation that has successfully passed an external audit conducted by auditors approved by the NDIS Quality and Safeguards Commission, demonstrating compliance with the NDIS Practice Standards. Registered providers are required to implement and continually review their policies, systems and practices to meet NDIS, Commission and other relevant legislative and regulatory requirements. This is your 10 step‑by‑step guide and timeline.
From Application to Approval: Your NDIS Service Provider Registration Timeline
Decide what supports you’ll deliver and understand the data coming from the ndis. Strategic plan the services and supports over a timeline of now, in 18mths & 3yr period - Choose the registration groups (support categories) that match your services (e.g., SIL, allied health, community access). This shapes evidence and audit requirements. Book a consultation to get support here - BOOK NOW HERE
Confirm eligibility & readiness - Ensure you and key personnel meet suitability requirements (no disqualifying convictions, insolvency issues, etc.). Check you have required qualifications, professional registrations and insurance (public liability, professional indemnity, workers’ comp where relevant). Download suitability assessment process guide - CONFIRM SUITABILITY HERE
Build your governance and systems - Develop policies and procedures aligned to the NDIS Practice Standards: incident management, complaints, WHS, privacy, medication, behaviour support (if applicable), workforce recruitment & training, clinical governance, record-keeping etc. Sign up to access all your templates and automatic template customisation service with one of our non-lockin memberships here - SIGN UP NOW HERE
Prepare evidence and documentation - Assemble proofs: certificates, staff qualifications, police checks, working with vulnerable people checks, insurance certificates, staff rosters, training records, contracts, templates and operational procedures. Sign up to access all your templates and automatic template customisation service with one of our non-lockin memberships here - SIGN UP NOW HERE
Choose an approved auditor & scope the audit - Engage an NDIS Commission‑approved auditor early to confirm which Practice Standards and modules apply and to schedule the audit - FIND AUDITORS HERE
Complete the online registration application - Create an account on the NDIS Commission portal, complete the online application form, upload required documents and pay the application fee - COMPLETE APPLICATION HERE
Undergo the audit (verification or certification) - The auditor will review documentation, interview staff & participants and inspect service delivery (on‑site or remote). For higher‑risk supports, a full certification audit is required.
Respond to audit findings and corrective actions - If non‑conformances arise, submit corrective action plans and evidence within agreed timeframes. Book a consultation to get support with corrective actions here - BOOK NOW HERE
Receive registration decision & maintain records - If successful, the Commission grants registration for specified groups. Keep records accessible for compliance and monitoring.
Ongoing obligations & quality improvement - Maintain continuous compliance: report incidents, notify changes, complete internal audits/renewals, update policies, train staff and participate in any Commission reviews. Learn about annual internal audits here - LEARN MORE HERE or CONTACT US HERE
Should I Get NDIS Registered?
Nationwide, 30% of participants are self-managed, and 58% are plan-managed, meaning the decision to become a registered provider should be solely based on the type of services you wish to offer. If you want to expand your service to offer complex supports such as High-Intensity Supports, Supported Independent Living, Support Coordination and Complex Behaviour Support, ECEI, registration is for you.
What type of NDIS participants can I support as a Registered Provider?
NDIS participants who are agency-managed, elf-managed, plan-managed, or a combination of these means the participants' NDIS Plan is managed by themselves, a paid NDIS registered company, or NDIS directly.
What is the Difference Between a “Certification” and “Verification” Audit?
It will depend on what services, supports, or products you wish to provide and have nominated to provide during your online portal application. A good consultant or your selected auditor will assist you in determining the type of verification and/or certification audit you will be required to complete. Please ensure that you supply your “Scope of Audit” email attachment after your online application and self-assessment to your selected auditor.
Verification = Stage 1 audit
Verification + Certification = Stage 1 + 2 audit
Stage 1
A “Verification Audit” is a “lighter touch” desk-top audit. This means only your Policies, Procedures, Forms, Registered, Plans, etc, along with any evidence documents, are sent to your selected auditor for review and audit. A Stage 1 Auditor Outcome Report will be sent to you within weeks of the audit. The auditor’s report will notify you of a successful audit completion or not. If not, any non-conformances will be identified, and a timeframe will be issued for re-submission. At this point, depending on your chosen services, your audit will take two directions. These being: The auditor will upload a final report to the NDIS Commission portal for NDIS Commission Verification Only Registration Approval. The Ndis Commission will issue you a Provider Number, and you can commence your service/s.
Or you commence Stage 2 audit.
Stage 2
A “Certification Audit” is a more detailed audit requiring site visits, performance assessments through interviews with carers, participants, and their families, and document and file reviews. At the Stage 2 Audit, your auditor will visit the NDIS Provider’s head office and a sample of sites where services are delivered. The auditor will assess compliance with the NDIS Practice Standards through document reviews, service delivery observation, and interviews with employees and participants. A Stage 2 Auditor Outcome Report will be issued to you within weeks. The auditor’s report will notify you of a successful audit completion or not. If not, any non-conformances will be identified, and a timeframe will be issued for re-submission. The auditor will upload a final report to the NDIS Commission portal for NDIS Commission Verification & Certification Registration Approval. The Ndis Commission will issue you a Provider Number, and you can commence your service/s. The role of an auditor is to provide recommendations to the NDIS Commission. Your successful registration or not is solely determined by the NDIS Commission and at their discretion.
How Much Does It Cost to Become Registered?
To become an NDIS registered provider, the provider must complete and lodge an application with the NDIS Quality and Safeguards Commission. This part is FREE. The cost of your NDIS Audit is exponential according to the type of services you offer. A Verification audit is for providers delivering 'low risk' or less complex services, such as home maintenance and support workers. A Certification Audit applies to 'higher risk', more complex services and supports—for example, behaviour support, early intervention, and group and centre-based activities. If you deliver a range of services and just one of them falls into a high-risk registration group, you will need to undergo a certification audit. This more complex audit includes onsite visits, participant interviews, and auditor costs, including meals, accommodation, etc. The preparation and documentation required to pass an NDIS Audit (for registration or renewal) should not be underestimated. This brings with it a monetary cost = to the cost of your time. You must ensure you have the policy, procedure, forms, registers, plans record and more as required. Please note that fees can be charged annually and not customised to your business. In some cases, you are not able to remove logos, etc. We recommend asking questions about the customisation, annual updating, actual ownership, and ongoing costs before entering into any agreements.
We always suggest getting numerous quotes. Total Cost – Up to $20,000
If I Get Registered, Will I Get Send Participants from NDIS?
No. There is no magical list of clients; you will not get referrals from Ndis, Ndis Planners, or LACs. Your traditional and non-traditional forms of marketing and advertising will still need to attract clients.
Registration Renewal Process
All registered NDIS providers must undertake an NDIS mid-term or periodic audit within 18 months of registration, as shown by the date your registration certificate, and then every 3 years thereafter as per the same date on the registration certificate. The process for renewing registration follows the same Application to Approval: Your NDIS Service Provider Registration Timeline steps as above. Please commence your renewal before the end of the period of registration specified on your certificate of registration to ensure your registration status does not lapse.
Internal Auditing Process
An internal audit is a annual mandatory systematic review of your organisation’s policies, procedures, processes and records to check they’re working as intended, compliant with requirements, and effective at managing risk. Completed by yourself or by us in a friendly and supportive environment to complete a comprehensive compliance, prepare for an external audit, identify service gaps & opportunities, strategic plan for internal growth and get personalised mentoring & coaching - LEARN MORE HERE or CONTACT US HERE
Consultations & Training Help
At Disability Compliance Australia, we’re not just consultants & best practice coaches. We’re industry insiders with over 25 years of practical experience building, running, and improving NDIS services. We blend real-world expertise with support, systems and solutions to guide you as a new and established unregistered or registered provider at every stage of your NDIS provider journey. Book adhoc or scheduled consultation & training sessions with us to support you through any step of the registration process - BOOK NOW HERE
Ready To Simplify Your Registration Journey?
Comprehensive packages
General
$880 /year
- Price Guide Plus App
- Full access to 450+ disability-specific policies, procedures, forms, registers, plans, toolbox talks
- Full access to our knowledge-base
- Full access to our industries events calendar
- Full access to our critical industry alerts
- Full access to NDIS & NDIS commission live news feeds
- Full access to compliance manuals
- Full access to our branding toolkit for all your marketing & advertising
- Personalised members area service for your information & resources management
- Annual template compliance checks & automated updates (or as required)
Supported
$1,100 /year
- Everything in General, plus:
- Internal Auditing Scheduling Planner
- Internal Staff Training Scheduling Planner
- Compliance Scheduling Planner
- Weekly Service Delivery Scheduling Planner
Intense
$1,320 /year
- Everything in Supported, plus:
- *NEW* - Automatic Template Customisation
- Access to our Q&A and Focus Topic Session Recordings
Super Intense
$1,650 /year
- Everything in Intense, plus:
- Priority Incidents & Complaints Support (same day service)
- Access to our Training Portal (coming soon)
General
$80 /month
- Price Guide Plus App
- Full access to 450+ disability-specific policies, procedures, forms, registers, plans, toolbox talks
- Full access to our knowledge-base
- Full access to our industries events calendar
- Full access to our critical industry alerts
- Full access to NDIS & NDIS commission live news feeds
- Full access to compliance manuals
- Full access to our branding toolkit for all your marketing & advertising
- Personalised members area service for your information & resources management
- Annual template compliance checks & automated updates (or as required)
Supported
$100 /month
- Everything in General, plus:
- Internal Auditing Scheduling Planner
- Internal Staff Training Scheduling Planner
- Compliance Scheduling Planner
- Weekly Service Delivery Scheduling Planner
Intense
$120 /month
- Everything in Supported, plus:
- *NEW* - Automatic Template Customisation
- Access to our Q&A and Focus Topic Session Recordings
Super Intense
$150 /month
- Everything in Intense, plus:
- Priority Incidents & Complaints Support (same day service)
- Access to our Training Portal (coming soon)