Ndis Internal Audits or Compliance Checks
🔍 How It Helps:
- Understand your current compliance level
- External audit preparation (registration or renewal)
- Completes internal auditing compliance requirements under Ndis Registration
- Identify service gaps & improvement opportunities
- Strengthen your policies, procedures & systems
Receive practical coaching tailored to your service
🛠️ How It Works:
- Kick‑off call (30–45 mins) — confirm scope, sites & priorities
- Purpose: align expectations, confirm audit boundaries, priority risks and key contacts. - Videolink sessions (up to 6 hours total; spread over days if preferred)
- Purpose: remote evidence review and observations without travel fatigue.
- Activities: virtual audit walkthroughs, live system demonstrations, management interviews, and targeted record checks.
- Flexibility: sessions can be split into shorter blocks (e.g., 3 × 2‑hour sessions) to suit rosters.
- Deliverable: video meeting recording, meeting notes and list of immediate actions - Gap analysis against legislation & NDIS standards
- Purpose: assess current documents and practice against the NDIS Practice Standards (core + any supplementary modules requested), Code of Conduct and relevant state laws.
- We identify: compliant areas, opportunities for improvement, non‑conformities and priority risk items (safety, restrictive practices, medication, etc.).
- Deliverable: gap analysis matrix mapping each finding to the exact legislative/standard clause. - Develop action & corrective action plan (CAPA)
- Purpose: convert findings into practical, prioritised tasks.
- Structure: corrective action, responsible owner, required evidence, deadline, risk rating and verification step.
- Deliverable: editable CAPA register you can assign and track. - Tailored coaching & recommendations
- Purpose: support capability building so fixes stick.
- We provide: live coaching session, example template policies and example, wording for participant documents, and practical tips for reducing non‑conformities.
- Deliverable: video meeting recording, meeting notes and list of immediate actions - Systems & process mapping
- Purpose: show how work flows (intake → planning → delivery → review) and where gaps create risk.
- Activities: map key processes, identify single points of failure, and recommend process changes or automation.
- Deliverable: simple process maps and improvement actions. - Short debrief with leadership
- Purpose: present key findings, critical risks, CAPA priorities and resource implications.
- Format: Emailed CAPA
- Deliverable: video meeting recording, meeting notes and list of immediate actions
💰 Transparent Pricing – No Surprises!
Extra Services Available
- Document Review: Targeted review of policies, procedures, forms, registers and plans for core and supplementary services and support against the NDIS Practice Standards (core + any supplementary modules requested), Code of Conduct and relevant state laws.
- Template Organisation Solution: It is a collection of folders that you can use in conjunction with your DCA templates (or your own), that simplifies the process of organising your files while also providing examples of what type of content might go into each folder and suggested permissions for each folder. It is compatible with all cloud storage platforms. The only thing to keep in mind is that while the folder structure is compatible, you might encounter limitations with permissions depending on your cloud storage solution. The goal is to have a prompt of what files should go where so that when you go through an audit, you can show your ability to quickly and effectively locate your files. The collection of folders is extensive and targets providers of all sizes. 👉 Email Kyle at kyle@customcodeit.com.au
📞 Next steps
- Tell us your preferred kick‑off date, number of sites, estimated participant files/staff and whether you want onsite. 👉 Email us at contact@disabilitycompliance.com.au
- We’ll send a fixed written invoice for payment and proposed schedule.
- We confirm and start the kick‑off call.