About Us
A little about how we got here and our commitment to supporting providers.
Our Mission
Empower disability leaders to shape the future.
Our Vision
As industry leaders in NDIS navigation, we empower you with the ability to know.
Our Values
- Care
- We show care, empathy, and consideration to all stakeholders.
- We have the courage to make decisions and are accountable for our actions.
- We value the contribution of everyone we work with.
- We see the person, the provider, and our industry first.
- Choice
- We accept people and providers for who they are.
- We believe everyone has the right to a fair go.
- We are committed to people, providers and our industry.
- We will not give up and continue to evolve everyday.
- Compliance
- We seek and adhere to current relevant legislation.
- We dare to go down new roads and challenges.
- We promote learning, upskilling and development.
- We collaborate to problem solve.
- Communication
- We listen to and learn from one and all.
- We are open, honest, timely and sincere in all our interactions.
- We challenge social injustice and advocate for change.
- We acknowledge differences and respond accordingly.
WHY US
As a person wanting to open your own service or an existing owner/ manager, we understand that the what, where, who, when and whys of NDIS, NDIS commission, legislation, practice standards, documentation, and processes can be confusing. Navigating as an NDIS provider isn’t easy with the continual changes, updates, and unknown grey areas.
As NDIS consultants & best practice coaches, we are here to help, inspire, prepare, challenge, and safeguard you to:
- Navigate our evolving and emerging industry with comfort, care, compliance, and consistency from us.
- Successfully start, register and operate an individualised, outcome-focused, engaged and compliant disability service with simplicity, systems, and solutions.
- Access a single source of up-to-date truth. A central platform for consistency and compliance which evolves and emerges with the industry.
- Access practical, time-efficient, and affordable advice, mentoring, information, support, resources, training, tools, templates and technology support, systems and solutions, including NDIS consultations and best practice coaching sessions.
- Understand, implement, and review your core business functions, service and procedural management, daily operations, client and employee administration, technology, and brand awareness.
- Through assessment, planning, review, streamlining, and/or automation, successfully achieve or improve compliance, processes, systems, legislation, and provider obligations.
- Promote and advocate for consistent practice standards, safety, quality, networking, and information sharing between stakeholders.
- Access personal, professional, and service training, development, and strategic planning.
- Access reassurance and continual communication, updates, and notifications with relevant industry news, updates, and/or changes.
Lead, coach and mentor our future leaders. To give a "gift" back to other people, providers, our community, and industry.
ABOUT US
The fulfilment and challenges that come with service ownership and management can only truly be understood by someone who’s been there. In particular, there is a lack of help for people & providers working in our industry.
Having been there and done it ourselves, we quickly identified the great need for NDIS providers to have a soft place to fall. A single source of TRUTH. A central platform for up-to-date, consistent, and compliant advice, mentoring, information, support, resources, training, templates, and technology solutions for providers.
With backgrounds in NDIS, policy and procedural development, business and strategic planning, service management, service delivery, support coordination, administration, and more for over 40 years, PLUS being carers, we knew what we had to offer was invaluable. Disability Compliance Australia (DCA PTY LTD) was founded in 2011.
Having clear goals for Disability Compliance Australia, we were and continue to be committed to the following DCA PTY LTD principles. These being:
- To help people and providers to navigate of our evolving and emerging industry with comfort, care, compliance, and consistency.
- To support people and providers (new and existing nationwide sole traders, unregistered and registered providers) in successfully starting, registering, and operating an individualised, outcome-focused, engaged, and compliant disability service with simplicity, systems, and solutions.
- To offer a single source of up-to-date truth, a central platform for consistency and compliancy that evolves and emerges with the industry’s and providers' needs.
- To offer practical, time-efficient, and affordable advice, mentoring, information, support, resources, training, tools, template and technology support, systems and solutions, including NDIS consultations and best practice coach sessions.
- To help people and providers to understand, implement, and review their core business functions, service and procedural management, daily operations, client and employee administration, technology and brand awareness.
- To successfully achieve or improve the compliance, processes, systems, legislation, and provider obligations for NDIS providers within their service via assessment, planning, review, streamlining and/or automation.
- To consistently promote and advocate for practice standards, safety, quality, networking, and information sharing between stakeholders.
- To teach, mentor and coach people and providers through personal, professional, and service training, development, and strategic planning.
- To reassure and continually communicate, update, and notify people and providers with relevant industry news, updates, and/or changes.
To lead, coach, and mentor our future leaders and to give a "gift" back to other people, providers, our community, and industry.
A MESSAGE FROM OUR DIRECTOR
“This year will be my 24th year working in our industry. From a predominantly male institution while completing my studies in 2000 through to our emerging and evolving world of ndis today. I am the very proud mum of beautiful boys, both with dual disabilities. From an NDIS and disability regional & service manager, NDIS employee, service coordinator, business owner, mum, carer and more, I warmly welcome you to Disability Compliance Australia. We are here to help you, answer your questions, assist you in navigating NDIS, and support you or your service in understanding, planning, developing, implementing, expanding, growing, and more. We are here to support you to put your passion into practice”.
OUR SERVICES
STARTING A DISABILITY SERVICE
- Full Business Set-up
- Business, Risk and Marketing Plans
- Business & Strategic Planning
- Industry Knowledge Development
- Ndis, Ndis Commission, Ndis Plans, Ndis Price Guide
REGISTERING A DISABILITY SERVICE
- Internal Auditing
- Verification & Certification Registration
- Non-conformities Reifications
- Pre-Audit Walk Through
OPERATING A DISABILITY SERVICE
- Procedure or Processes Optimisation
- Business Management
- Service & Operational Management
- Legislation & Compliance Management
- HR Management
- WHS & Risk Management
- Clinical Governance Management
- Incident & Complaints Management
- Expansion & Growth Development
- 450 + Policies, Procedures, Forms, Registers & Plans Templates or Development
- Marketing, Advertising & Networking
OTHER PROVIDER SERVICES
- DCA Provider Network
- DCA Provider Platform - Automated Apps & Tools for Provider (Price Guide, Schedule of Support, Payrates, Document customisation)
- DCA Provider Prompting Service
- DCA Automated Template Customisation Service.
- Individual/ organisation training & courses.
- IT, software & program technical support & development.
- Automated legislation changes alerts.
- Knowledge Base, Information, Guides & Resources
- Phone & Video Consultations
- Coaching & Mentoring
- Community and B2B Partnerships