About Us
A little about how we got here and our commitment to supporting providers.
Our Mission
Empower disability leaders to shape the future.
Our Vision
As industry leaders in NDIS navigation, we empower you with the ability to know.
Our Values
- Care
- We show care, empathy, and consideration to all stakeholders.
- We have the courage to make decisions and are accountable for our actions.
- We value the contribution of everyone we work with.
- We see the person, the provider, and our industry first.
- Choice
- We accept people and providers for who they are.
- We believe everyone has the right to a fair go.
- We are committed to people, providers and our industry.
- We will not give up and continue to evolve everyday.
- Compliance
- We seek and adhere to current relevant legislation.
- We dare to go down new roads and challenges.
- We promote learning, upskilling and development.
- We collaborate to problem solve.
- Communication
- We listen to and learn from one and all.
- We are open, honest, timely and sincere in all our interactions.
- We challenge social injustice and advocate for change.
- We acknowledge differences and respond accordingly.
ABOUT US
The fulfilment and challenges of service ownership and management can only be truly understood by those who have experienced it firsthand. In particular, there is a noticeable lack of support for people and providers working within the sector. Having walked this path ourselves, we quickly recognised the significant need for NDIS providers and our industry to have a safe and supportive space—a "single source of truth". A central platform offering up-to-date, consistent, and compliant advice, mentoring, information, support, resources, training, templates, and technology solutions tailored specifically for providers across Australia and businesses that supply them.
With a over 25 years experience across NDIS, policy and procedural development, business and strategic planning, service management and delivery, support coordination, administration, and more—not to mention our lived experience as carers—we knew what we could offer was truly invaluable. Disability Compliance Australia (DCA Pty Ltd) was founded in 2011 with a clear vision and commitment to the following guiding principles:
- Make the NDIS easier to navigate with care, clarity and compliance.
- Support people, providers and businesses that supply them to start or strengthen a outcome‑focused service.
- Deliver practical, affordable tools and coaching tailored to your needs.
- Improve systems, processes and quality through assessment, planning, training, automation and software.
- Promote safety, best practice, collaboration and leadership development.
WHY US
We take the grey areas out and make it black and white. We simplify it.
- Guide you with confidence — expert support so you can meet obligations and make decisions with certainty.
- Help you start & strengthen — build outcome‑focused, compliance using simple, practical systems.
- Be your single source of truth — one evolving platform for up‑to‑date compliance, templates and best practice.
- Provide practical, affordable support, systems & solutions — coaching, templates, training and tech help and more tailored to your needs.
- Strengthen operations — improve service delivery & products, staffing, participant management, compliance and branding.
- Streamline and automate — simplify processes to save time and reduce risk.
- Promote quality and safety — practical steps for safer, more consistent care, knowledge and stronger community connections.
- Build leadership and capability — development, mentoring and knowledge‑sharing to grow you and your team.
OUR SERVICES
Industry leading support for NDIS providers. Expert NDIS support, ongoing guidance — we make it simple, time‑efficient and affordable so you can focus on care with confidence and compliance.
- Business Consulting
- Service Management
- HR Management
- Registration
- Internal Auditing
- Compliance
- IT systems
- and more
DIRECTOR MESSAGE- Angela Fardell
"This year I mark 26 years in the disability services sector. What began in a mostly male institution in 2000 has evolved into a personal and professional journey shaped by lived experience — I’m a proud mum of two boys with dual disabilities — and by roles from nurse, ecei and dsw worker to regional/service manager, service coordinator, NDIS partner employee and current business owner. A combination of personal insight and practical experience that gives me a deep, practical understanding of living, knowing and working in our beautiful industry.
I warmly welcome you to Disability Compliance Australia. We’re here to answer your questions and guide you through every stage with confidence, compliance, clarity and care. Disability Compliance Australia is built to help you learn, start, or strengthen your service or product — and when you need us, that's ok. We jump into your journey"