I want to start a NDIS service

Passion into Practice Pathway Program 

Designed for a passionate individuals dreaming of starting a disability service but not knowing where to start, feeling ndis lost and unsure, working for someone else or already operating and wanting to improve or refine systems with ease. Instantly, gain the clarity, confidence, and practical steps to become a capable, compliant, and ethical NDIS business owner and manager with our program or tailored guides to understand what quality care looks like and deliver care the way you know it should be. 

This program gives you more than just a business framework — it gives you freedom with certainty.  Move from feeling trapped under someone else’s NDIS brand, weighed down by self-doubt, frustrated with things not working, knowing it could be better to feeling proud, empowered, and truly in control of the meaningful impact you'll make to the lives of a people with disabilities. Get confidence and peace of mind that lasts well beyond this program.

Passion into Practice Pathway Program Outline

Access Everything Instantly. Step your way through it or get support! 

WEEK 1 - Build Your NDIS Business Foundations 

• Lesson 1: Setting Up your Service & Business - Understand the process for registering your business and choosing a legal structure.
• Lesson 2: Defining Your Ideal Participant & Core Services - Identify who you serve best and the services that align with participant needs
• Lesson 3: Crafting Your Purpose & Vision - Define your mission, vision, and values to guide your business decisions.
• Lesson 4: Designing a Simple & Effective Business Plan - Learn to build a basic business plan tailored to NDIS service delivery 
   

WEEK 2 - Operations, Site & Systems Setup

• Lesson 1: Choosing and Preparing Your Business Location - Understand how to select a suitable and compliant location for service delivery.
• Lesson 2: Setting Up Your Site for Accessibility & Safety - Learn practical steps to make your environment safe, functional, and participant-friendly.
• Lesson 3: Designing Simple Workflows & Daily Operations - Create efficient workflows that save time and ensure consistent service quality 
   

WEEK 3 - Team, Compliance & Financial Management 

• Lesson 1: Building Your Support Team - Learn how to recruit, onboard, and manage staff or subcontractors who align with your business values.
• Lesson 2: Understanding Compliance & Legal Responsibilities - Gain clarity on NDIS compliance, key legal obligations, and proper documentation processes.  
• Lesson 3: Pay Rates, Awards & Invoicing Basics - Understand pay structures, correct award application, line items, and how to invoice correctly within NDIS guidelines  

WEEK 4 - Ethical Practices & Confident Service Delivery 

• Lesson 1: Living Your Values & Ethics in Everyday Practice - Understand what ethical service delivery means in the NDIS context and how to make value‑based decisions that build trust.
• Lesson 2: Navigating Conflicts of Interest & Boundaries - Learn to identify, disclose, and manage potential conflicts of interest while maintaining respectful participant relationships.
• Lesson 3: Building Participant Trust & Communication Confidence - Develop effective communication strategies that enhance rapport, respect choice and control, and build long‑term participant trust.
• Lesson 4: Continuous Improvement & Data‑Driven Quality - Learn to use feedback, service data, and improvement cycles to refine quality and compliance while creating measurable outcomes. 
   

4 Weeks + 127 supporting Policies, Procedures, Forms, Registers & Plans 

Templates for you to maintain your compliance, onboard and support 1 to 500 participants with any type of services, supports and/or products, onboard and mange employees or subcontractors, manage whs, incidents, complaints, feedback, risks, privacy, rights, consent, transitions, communication, training and more.