Portal Overview 101 Toolbox Talk
Product information
Product Details
- Product Type: Toolbox Talks
- Version: 1
- Tags:
-
Description:
This fully customisable, comprehensive, and ready-to-use Portal Overview 101 Toolbox Talk template is designed to support you as an NDIS provider in developing a safe, consistent, and person-centred approach to the effective use of organisational portals and digital systems for service delivery, communication, and record keeping, aligning with the NDIS Practice Standards, relevant legislation, and best-practice guidelines.
This template is used to raise awareness, promote discussion, and provide clear guidance for managers, employees, volunteers, and contractors on accessing, navigating, and using the portal correctly, including logging shifts or services, updating participant records, submitting documentation, and communicating with supervisors or teams. It reinforces responsibilities around data accuracy, confidentiality, privacy, and cybersecurity, as well as escalation pathways for technical issues or errors.
This template highlights the importance of accurate, timely, and secure information management, supports consistency and accountability in service delivery, and promotes compliance with privacy, record-keeping, and information governance requirements, ensuring information is handled responsibly and in the best interests of participants.
Suitable for independent support workers, sole traders, unregistered & registered NDIS providers, medical and allied health professionals across Australia.
Also known as:
- Staff Portal Induction Toolbox Talk
- Digital Systems and Records Overview
- Using the Provider Portal Safely Discussion
- Systems Access and Data Management Toolbox Talk
- Portal Navigation and Compliance Session