Waiting List, Service Refusal or Exit Register

Product Details

• Product Type: Registers
• Version: 1
• Tags:
  2.1 Governance and Operational Management 2.2 Risk Management 2.3 Compliance & Quality Management 2.8 Continuity of Supports 3.1 Access to Supports 3.2 Support Planning 3.4 Responsive Support Provision
• Description:

  This fully customisable, comprehensive, and ready-to-use Waiting List, Service Refusal or Exit Register template is designed to support you as an NDIS provider in developing a safe, consistent, and person-centred approach to ensure transparency, fairness, and accountability in managing access to services.  It helps track individuals waiting for services, record reasons for delays or refusals, and document when and why services are stopped or withdrawn, aligning with the NDIS Practice Standards, relevant legislation, and best-practice guidelines.

  This template supports equitable service delivery, helps identify gaps in capacity or resources, and provides important data for planning and reporting. It also helps your organisation demonstrate compliance with policies, reduce risks, and maintain clear communication with clients. 

  Suitable for independent support workers, sole traders, unregistered & registered providers, medical and allied health professionals across Australia.  

  Also known as 

  • Service Access and Allocation Register
  • Client Intake and Waitlist Log
  • Service Access and Exit Register
  • Intake, Refusal, and Exit Record
  • Client Access Management Register
  • Service Demand and Availability Log
  • Waiting and Service Termination Register
  • Access, Refusal, and Closure Register
  • Client Waitlist and Service Outcome Tracker
  • Service Eligibility and Cessation Record