Conducting an Investigation Policy and Procedures

Product Details

• Product Type: Policies & Procedures
• Version: 1
• Tags:
  1.5 Violence, Abuse, Neglect, Exploitation and Discrimination
• Description:

  This fully customisable, comprehensive, and ready-to-use Conducting an Investigation Policy and Procedures template is designed to support you as an NDIS provider in developing a safe, consistent, and person-centred approach to ensure that any allegations, complaints, or concerns are managed in a consistent, fair, and legally compliant way, aligning with the NDIS Practice Standards, relevant legislation, and best-practice guidelines.

  This template establishes a transparent and standardised approach so all investigations are handled impartially and with procedural fairness for everyone involved, ensures decision‑making is open, evidence‑based, and documented, helping maintain trust in the organisation’s processes, aligns investigation practices with employment laws, privacy requirements, and any mandatory reporting obligations, safeguards the rights, safety, and welfare of complainants, respondents, and witnesses throughout the investigation, promotes thorough fact‑finding within reasonable timeframes, so issues are resolved effectively outcomes are well‑supported and helps identify systemic issues or policy gaps and supports organisational learning to prevent future incidents. 

  Suitable for independent support workers, sole traders, unregistered & registered providers, medical and allied health professionals across Australia.  

  Also known as 

  • Investigation Policy and Procedures
  • Internal Investigations Policy and Procedures
  • Complaints and Investigations Policy and Procedures
  • Incident Investigation Policy and Procedures
  • Workplace Investigation Policy and Procedures
  • Misconduct and Investigation Policy and Procedures
  • Disciplinary and Investigation Policy and Procedures
  • Response and Investigation Policy and Procedures
  • Investigation and Resolution Policy and Procedures
  • Allegation Management Policy and Procedures
  • Serious Incident Response and Investigation Policy and Procedures