Simplified Services & Support Descriptions for Marketing & Advertising

Given the nature of our industry and the people whom we are providing services and support to, we must never forget the importance of simplifying information and content for better understanding. Words such as self-care, capacity building, activities of daily life are not common nor familiar words to each of us. The following information can be used to develop or update your websites, flyers, welcome packs and so on.   

 

ALWAYS REMEMBER TO ADD THIS WORDING 

  • Standard to High-Intensity Supports. 
  • Monday to Sunday 
  • Morning, evening & night support, including public holidays 
  • On-call & after-hours support
  • 1:1 & group support

 

Support Coordination Specific Wording

  • Support coordination & Specialised support coordination - ndis plan & funding coaching, provider & mainstream support connection, service provider management, reporting and more 
  • Recovery coaching – psychosocial support for personal development, knowledge & skill building services and more

Home & Living Specific Wording

  • In-home – household tasks, personal care, personal hygiene, meal preparation, meal delivery, medication administration, use of aids & equipment, mobility & transfers services and more
  • House cleaning – vacuuming, cleaning, mopping, washing, ironing, dusting, sweeping, surface cleaning, folding laundry, changing linen, rubbish removal and more
  • Yard maintenance – mowing, whipper snipping, hedge trimming, spraying, raking, lawn care and more
  • Social & community participation – appointments, events, activities, gatherings and more
  • Centre-based - events, activities, gatherings and more
  • Transport – in-home and community access transport and more
  • Accommodation and tenancy assistance - including IFO, MTA, SIL support and more
  • Sta or respite – in-home & out-of-home

Health & Therapeutics Specific Wording

  • Community Nursing – health & high-intensity care including complex health plan developments and more
  • Health & wellbeing – health & allied health care including dietary, exercise, speech, occupational therapy and more
  • Behaviour management implementation 
  • Assistive technology and consumables

Plan Management Specific Wording

  •  Plan management – ndis plan & funding coaching, provider payments, reporting, budget management and more

Education & Employment Specific Wording

  • Employment support - finding and keeping employment, including workplace assistance services, SLES, transport and more

  • Life planning, including mentoring, learning, individual skill development

     

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