Internal Audit My Service

Self assessment or guided tool in preparation for registration, renewal & audit

 

 

Why This Matters To You?

  • Required annual internal auditing: all registered providers across Australia 
     

 

 

What Is A Internal Audit?

  • An internal audit is a systematic review carried out inside your organisation to check whether processes, records and controls are working as intended and meeting required legislation and standards. In plain terms: it’s a structured “health check” that finds what’s working, what’s at risk, and what needs fixing.
  • Ensure ongoing compliance with NDIS Practice Standards and funding rules.
  • Protect participants’ safety, rights and quality of supports.
  • Identify and fix system gaps before external audits or incidents.
  • Reduce risk, improve efficiency and demonstrate continuous quality improvement to stakeholders.
  • Keep accountable and evidence-ready for registration, renewal or complaints.

 

 

How Do You Conduct A Internal Audit?

  • STEP 1 - Define purpose & scope — e.g., medication management, incident & complaints, SIL rostering, or a full-system audit.
  • STEP 2 - Set standards & criteria — use NDIS Practice Standards, internal policies and legislative requirements.
  • STEP 3 - Create an audit plan — objectives, timeline, sample size, locations, responsible lead
  • STEP 4 - Conduct your internal audit - Review documentation, systems, processes and evidence.
  • STEP 5 - Assess & rate findings — conforming, non‑conforming, opportunity for improvement.
  • STEP 6 - Implement corrective actions — track completion and evidence of effectiveness.

  • STEP 7 - Review & improve — update policies and procedures, training and systems based on outcomes.

     

 

 

HOW WE CAN HELP YOU!

Choose one or more support, systems & solutions options here.

 

 

 

ProviderPrep Self Assessment Tool

ProviderPrep is a self assessment desktop & mobile tool - 150+ tailored questions with built‑in compliance examples & prompts that guides users for verification, certification and/or supplementary modules. Completes a full internal audit or fully prepares you for your ndis registration/renewal. Strengthens your knowledge of your policies, procedures & systems. Practice test for answering questions and collecting evidence. Identifies service gaps, improvement opportunities & minimise risks. Save progress & pick up anytime. Automatic report generator - GET PROVIDERPREP HERE. 

 

 

How ProviderPrep Works?

  • Select assessment type to enable modules (verification, certification, supplementary). 
  • Answer tailored questions for each section of the practice standards. View on page guided prompts and examples.
  • Review answers and generate report.

 

 

 

 

 

 

Additional Support

  • Gap analysis, non-conformities rectification and corrective action coaching - BOOK A CONSULT. 
  • Flexible help: Book adhoc consultation & training sessions with us - BOOK A CONSULT. 
  • Internal auditing, staff training, service delivery & compliance reminder service — SIGN UP FOR COMPLIANCE REMINDER CALENDAR.
  • Audit-ready evidence: templates mapped to NDIS Practice Standards - updated by us - SHOP NOW or SIGN UP NOW. 
  • Automatic template customisation tool: Software to automatically generate your business logo and name into the templates, saving you time to focus on the important customisation's you must still do - SIGN UP NOW HERE.

 

 

Build for Auditors. Love by Providers - Access ProviderPrep Now 

  • Personalised portal for practice standards - verification, certification & supplementary modules. 
  • Fast clarity: Understand your current compliance level.
  • Clear step‑by‑step pathway.
  • Tailored to your service.  
  • Saves time & money.

 

 

Our Simple Guarantee

  • Complete the self assessment and still don’t feel confident? Additional support available